Faq

1. Do You Run Swatches Of The Designs Before You Send Them To Me?

Yes, We Sew But Each Design (Maybe Even Twice) Till We Are Convinced Of Its Smooth Run On The Machine Before We Send The Digitized File To You.

2. How Do You Ensure Quality?

We Digitize Your Designs Keeping The Final Production In Mind. For Instance, If We Know That You Will Be Putting A Particular Design On A Ready Cap, We Digitize It Using The “Center - Out” Method To Ensure Perfect Reproduction. We Use A Two Stage System That Checks All The Possible Defects That Can Occur In Color Changes, Trims, Densities Or As Per Your Requirements. Click Here To Know More About Our Workflow Process.

3. How Can I Contact You Directly?

You Can Contact Us Any Time Monday Through Saturday Via Email. Click Here To Send Us An Email. We Are Located At Maharashtra, India.

4. What types of payment do you accept?

We accept payment by Visa / Master card on our website. We also accept payment through wire transfer.

5. How Will I Receive My Digitized Files?

You Will Receive Your Files By Email.

6. What Formats Can You Deliver My Designs In?

Tajima DST, Wilcom EMB, Ethos ISI, Wings .NGS,MLS, Barudan FMC, Melco DOS EXP, Toyota, Pfaff, And ZSK, cnd, fdr, dst, 100, t09, ksm, bar, 0oo, dsz, .pes..,tijama .pxf.,pof.,compucon ref.,erf., And Many More.

7. What Artwork Formats Do You Accept?

We Can Read All Of The Following Formats:- jpeg, tif, gif, pcx, jpg, cdr, cpt, ai, eps, pdf, wmf, pct Or pict, bmp. These Are The Most Common Formats, But If You Have A Format Not Listed Here Send It Anyway We Are Pretty Good At This. Our Favorite Is The jpg Format. It Is Generic And Can Be Saved / Exported By Just About Every Piece Of Software Available. If You Can't Send A jpg And Are Sending A Graphic With The Font Active, Please Change The Text To Curves. Otherwise If Our System Does Not Have The Font (We Don't Own Every One Of Them Out There) It Will Substitute A Closest Match. We Can Fix This, But It Is Much Easier With The Text As Curves.

8. Do You Have Any Test Designs?

Yes, You Can Click Here To Visit Our Design Gallery. Please Send Us An Email To Request Downloadable Test Designs. These Files Are In Tajima Dst Format & Can Be Run On Your Own Machine To Check The Quality.

9. What is your turn-around time?

We normally deliver within 48 hours. However, we do deliver within 24 hours for rush orders at no extra charge. You will have to specify that the order is a rush order in the Order Form for timely delivery.

10. How Much Do You Charge Per Design?

Please Click Here For Viewing Our Prices. We Give Volume Discounts. We Do Not Charge For Edits. We Do Not Have A 24 - Hour Rush Fee.

11. How Much Do You Charge Per Design?

Please Click Here For Viewing Our Prices. We Give Volume Discounts. We Do Not Charge For Edits. We Do Not Have A 24 - Hour Rush Fee.

12. How Do I Place An Order?

You Can Place Your Order On Our Website Using The Order Form.